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Ali-Lawson, Debra Dianne; Bürki, Jacqueline (2018). Organisational challenges and opportunities when implementing an international profile In: Internationalizing curricula in higher education: quality and language of instruction. Le Bulletin suisse de linguistique appliquée (VALS/ASLA): Vol. 107 (pp. 127-141). Swiss Association for Applied Linguistics (VALS-ASLA)
Barner-Rasmussen, Wilhelm; Gaibrois, Claudine; Wilmot, Natalie Victoria (2024). Perfection, hybridity or shutting up? A cross-country study of how language ideologies shape participation in international business International Business Review, 33(1), p. 102189. Elsevier 10.1016/j.ibusrev.2023.102189
Barner-Rasmussen, Wilhelm; Gaibrois, Claudine; Wilmot, Natalie (12 May 2023). All in the same boat, but not in the same way: How language hierarchies and language ideologies affect international migrants’ work life experiences In: 16th GEM&L international Conference on Management and Language. Paris, France. May 10-12, 2023.
Gaibrois, Claudine; Wilmot, Natalie; Barner-Rasmussen, Wilhelm (2023). The Role of Language in International Migrants’ Work Life Experiences Academy of Management Proceedings, 2023(1) Academy of Management 10.5465/AMPROC.2023.18712abstract
Barner-Rasmussen, Wilhelm; Gaibrois, Claudine; Wilmot, Natalie (19 May 2022). How language and its intersection with other diversity dimensions affects international migrants’ work life experiences In: International GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Conference, University of Passau, Passau, Germany. May 19 to 21, 2022.
Pruschak, Gernot; Briker, Roman; Bastardoz, Nicolas; Hopp, Christian; Rose, Stefan; Timming, Andrew (6 July 2022). How to Conduct and Publish Open Science in Management Research Academy of Management Proceedings, 2022(1), p. 17451. 10.5465/AMBPP.2022.17451symposium
Rose, Stefan; Pruschak, Gernot; Hopp, Christian; Bastardoz, Nicolas (7 May 2022). The Face of Change: How the Context of CEO Turnover Affects Preferences for Candidates with Facial Appearance-Based Leadership Ability In: 5th Interdisciplinary Perspectives on Leadership Symposium. Mykonos, Greece. 5-7 May 2022.
Beeler, Betty; Gaibrois, Claudine; Kassis-Henderson, Jane; Lecomte, Philippe (27 May 2019). Let’s talk about language: Shedding light on an overlooked factor in intercultural communication. In: SIETAR (Society for Intercultural Training, Education and Research) Europa Congress. SIETAR Europa Congress, KU Leuven, Belgium. May 27-June 2.
Gaibrois, Claudine; Lecomte, Philippe; Boussebaa, Mehdi; Śliwa, Martyna (eds.) (2023). Critical Perspectives on International Business: Special Issue: Critical perspectives on language in international business, 19(1). Emerald
Pruschak, Gernot; Briker, Roman; Bastardoz, Nicolas; Hopp, Christian; Rose, Stefan; Timming, Andrew (6 July 2022). How to Conduct and Publish Open Science in Management Research Academy of Management Proceedings, 2022(1), p. 17451. 10.5465/AMBPP.2022.17451symposium
Studer, Patrick; Bürki, Jacqueline; McGury, Sandra (2024). Implementing global competences in higher education in Switzerland : conceptual considerations (Working Papers in Applied Linguistics 23). Winterthur: Departement Angewandte Linguistik der ZHAW 10.21256/zhaw-2817
Ali-Lawson, Debra Dianne; Bürki, Jacqueline (2018). Organisational challenges and opportunities when implementing an international profile In: Internationalizing curricula in higher education: quality and language of instruction. Le Bulletin suisse de linguistique appliquée (VALS/ASLA): Vol. 107 (pp. 127-141). Swiss Association for Applied Linguistics (VALS-ASLA)
Ryf, Svenja; Feurer, Sven; von Däniken, Tina (29 May 2024). Is a Pink Tax Perceived Less Fair than a Blue Tax? In: 53rd Annual Conference of the Eurpoean Marketing Academy. Bucharest, Romania. May 26-28, 2024.
Kremer, Patrick; Feurer, Sven (11 February 2023). The Differential Role of Psychological Ownership in Consumer Reactions to Automated Products: Test of a Formative Measurement Scale In: AMA Winter Academic Conference. Nashville TN. February 10-12, 2023.
Feurer, Sven; Fischer, Alexander (2021). Proposition of a Pleasurable-Ends Model of Manipulation in Marketing In: European Marketing Academy EMAC Conference 2021. Madrid, ESIC Business & Marketing School. May 25-28, 2021.
Kremer, Patrick; Feurer, Sven (2021). The key role of consumer perceived ownership for consumer reactions to product automation: scale development, validation, and empirical evidence In: European Marketing Academy EMAC Conference 2021. Madrid, ESIC Business & Marketing School. May 25-28, 2021.
Pade, Robin; Feurer, Sven (2021). Can Nostalgia Mitigate Consumers’ Price Unfairness Perceptions in Response to Price Differentiation? Two Experiments In: European Marketing Academy EMAC Conference 2021. Madrid, ESIC Business & Marketing School. May 25-28, 2021.
Feurer, Sven; Fischer, Alexander (2021). Proposition of a Pleasurable-Ends Model of Manipulation in Marketing In: European Marketing Academy EMAC Conference 2021. Madrid, ESIC Business & Marketing School. May 25-28, 2021.
Barner-Rasmussen, Wilhelm; Gaibrois, Claudine; Wilmot, Natalie Victoria (2024). Perfection, hybridity or shutting up? A cross-country study of how language ideologies shape participation in international business International Business Review, 33(1), p. 102189. Elsevier 10.1016/j.ibusrev.2023.102189
Barner-Rasmussen, Wilhelm; Gaibrois, Claudine; Wilmot, Natalie (12 May 2023). All in the same boat, but not in the same way: How language hierarchies and language ideologies affect international migrants’ work life experiences In: 16th GEM&L international Conference on Management and Language. Paris, France. May 10-12, 2023.
Gaibrois, Claudine; Lecomte, Philippe; Boussebaa, Mehdi; Śliwa, Martyna (eds.) (2023). Critical Perspectives on International Business: Special Issue: Critical perspectives on language in international business, 19(1). Emerald
Gaibrois, Claudine; Wilmot, Natalie; Barner-Rasmussen, Wilhelm (2023). The Role of Language in International Migrants’ Work Life Experiences Academy of Management Proceedings, 2023(1) Academy of Management 10.5465/AMPROC.2023.18712abstract
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (7 July 2022). Gendered practices in scientific knowledge production: The case of language-sensitive research in International Business. In: EGOS (European Group for Organizational Studies) Colloquium. EGOS Colloquium, WU Vienna, Vienna, Austria.
Barner-Rasmussen, Wilhelm; Gaibrois, Claudine; Wilmot, Natalie (19 May 2022). How language and its intersection with other diversity dimensions affects international migrants’ work life experiences In: International GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Conference, University of Passau, Passau, Germany. May 19 to 21, 2022.
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (10 December 2021). The feminine image of language-sensitive research in International Business. In: EIBA (European International Business Academy) Conference. EIBA Conference, Universidad Complutense, Madrid, Spain. 10.-12.December. 2021.
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (16 August 2021). Emergence and establishment of language-sensitive research in International Business: a gendered perspective. In: 16th Vaasa Conference on International Business. University of Vaasa, Finland, online. Mon 16.8.2021 - Wed 18.8.2021.
Gaibrois, Claudine (16 June 2021). Typical Asian reticency or just lack of comfort? How language diversity contributes to the construction of cultural differences. In: EURAM (European Academy of Management) Conference. EURAM Online Conference, in collaboration with Université du Québec à Montréal, Canada. 16-18 June 2021.
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (10 May 2021). Too soft and feminine to be legitimate? The case of language-sensitive research and education in International Business. In: 14th International GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Online Conference, hosted by EM Strasbourg Business School, Strasbourg, France. 10 Mai 2021.
Gaibrois, Claudine (10 May 2021). The effects of culturalizing English skill-related behavior: The case of Asian international students. In: 14th International GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Online Conference, hosted by EM Strasbourg Business School, Strasbourg, France. 10 Mai 2021.
Gaibrois, Claudine (2021). Unternehmenssprache «broken english» [Audio]. Swiss National Radio
Gaibrois, Claudine (2021). Englisch als Privileg in der Arbeitswelt von heute [Movie]. HSG University of St. Gallen
Gaibrois, Claudine (4 May 2020). Language diversity and the (re)production of cultural differences: The case of non-European international students. In: International GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Conference, EM Strasbourg Business School, Strasbourg, France (cancelled due to COVID). 4-6th May 2020.
Gaibrois, Claudine; Kraus, Janna; Ruckstuhl, Caroline (2020). Zeitzeugnis Wädenswil, Switzerland: Zürcher Hochschule für Angewandte Wissenschaften
Gaibrois, Claudine (5 June 2019). Questioning the taken for granted can’t be taken for granted: The need for translating reflexivity in diverse management education settings In: International GEM&L Conference 2019. Sheffield, UK. 3-5th June, 2019.
Beeler, Betty; Gaibrois, Claudine; Kassis-Henderson, Jane; Lecomte, Philippe (27 May 2019). Let’s talk about language: Shedding light on an overlooked factor in intercultural communication. In: SIETAR (Society for Intercultural Training, Education and Research) Europa Congress. SIETAR Europa Congress, KU Leuven, Belgium. May 27-June 2.
Gaibrois, Claudine (2018). Verpasste Informationen, beeinträchtigter Wissensaustausch und Motivationsverlust: Was sprachliche Diversität in Organisationen für die interne Kommunikation bedeutet. In: Jecker, Constanze (ed.) «Interne Kommunikation Theoretische, empirische und praktische Perspektiven» (pp. 146-163). Köln: Herbert von Halem
Gaibrois, Claudine (7 June 2018). Privilege and exclusion, resistance and democratization: The multiple power effects of multilingualism at the workplace. (Keynote) In: Language at Work Conference. Universitat Rovira i Virgili, Tarragona, Spain. 7 i 8 de juny de 2018.
Gaibrois, Claudine (22 May 2018). Co-creation instead of teaching: Joint production of knowledge on management of language diversity. In: 12 th International GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Conference, Paris, France. 22.-23. May 2018.
Gaibrois, Claudine (2018). “It crosses all the boundaries”: Hybrid language use as empowering resource. European Journal of International Management, 12(1/2), pp. 82-110. INDERSCIENCE Publishers 10.1504/EJIM.2018.089045
Gaibrois, Claudine (4 July 2017). We’re not there yet: New avenues for language-sensitive research in International Business. In: GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Conference, Copenhagen Business School, Copenhagen, Denmark. July 4, 2017 - July 5, 2017.
Gaibrois, Claudine (July 2017). “It crosses all the boundaries”: Hybrid language use as empowering resource. In: 33rd EGOS (European Group for Organizational Studies) Colloquium. EGOS Colloquium, Copenhagen Business School, Copenhagen, Denmark. July 6.-8., 2017.
Gaibrois, Claudine (26 June 2017). “Die Sprache is ‘broken English’: Wie sich Mitarbeitende trotz limitierter Sprachkenntnisse Handlungsspielräume schaffen In: Studientag VALS-ASLA. Winterthur. 26. Juni 2017.
Gaibrois, Claudine; Steyaert, Chris (2017). Beyond possession and competition: Investigating cooperative aspects of power in multilingual organizations. International Journal of Cross Cultural Management, 17(1), pp. 69-84. Sage Publications 10.1177/1470595817701508
Gaibrois, Claudine (2017). Sprachbedingte Über- und Unterlegenheit in mehrsprachigen Arbeitsumfeldern: Von der Macht, eine Sprache zu beherrschen Avenue, 1, pp. 81-85. Avenue Wissen
Gaibrois, Claudine (2017). Between language wars and paving ways: How metaphors of multilingual encounters contribute to construct and transcend language boundaries. In: Yanaprasart, Patchareerat; Gaibrois, Claudine (eds.) Overcoming barriers, bridging boundaries and deconstructing borders: The role and perception of language use at the workplace. A comparative perspective. Bulletin suisse de linguistique appliquée: Vol. 106 (pp. 63-83). Neuchâtel: Vals-Asla
Gaibrois, Claudine (2017). Between language wars and paving ways: How metaphors of multilingual encounters contribute to construct and transcend language boundaries. In: Yanaprasart, Patchareerat; Gaibrois, Claudine (eds.) Overcoming barriers, bridging boundaries and deconstructing borders: The role and perception of language use at the workplace. A comparative perspective. Bulletin suisse de linguistique appliquée: Vol. 106 (pp. 63-83). Neuchâtel: Vals-Asla
Oloff, Florence; Gaibrois, Claudine (3 November 2016). Doing and talking about multilanguaging: A complementary approach to hybrid linguistic practices in business settings. In: 6th International and Interdisciplinary Conference Applied Linguistics and Professional Practice (ALAPP). University of Copenhagen, Copenhagen, Denmark. 3 – 5 November 2016.
Gaibrois, Claudine (18 March 2016). Turning away from national languages: How hybrid forms of language use affect communication in multilingual organizations In: International GEM&L Conference 2016. Paris, France. 16 - 18 March 2016.
Gaibrois, Claudine (17 March 2016). When the orphan becomes the focus of attention: Introducing the management of multilingualism to management education. In: 10th International GEM&L (Groupe d’Etudes Management et Langage) Conference. 10th International GEM&L Conference, Paris, France. 17.-18.03.2016.
Steyaert, Chris; Ostendorp, Anja; Gaibrois, Claudine (2016). Multilingual organizations as ‘linguascapes’ and the discursive position of English. In: Steyaert, Chris; Nentwich, Julia; Hoyer, Patrizia (eds.) A guide to discursive organizational psychology (pp. 168-192). Cheltenham: Edward Elgar Publishing Limited
Gaibrois, Claudine (2016). When the orphan becomes the focus of attention: Introducing the management of multilingualism to management education GEM&L (Blog) Groupe d’Etudes Management et Langage (GEM&L)
Gaibrois, Claudine (2016). Wie sich Mitarbeitende trotz limitierter Sprachkenntnisse Handlungsspielräume schaffen: Diskursive Strategien zum Umgang mit sprachlicher Diversität in Unternehmen In: Diversity Symposium and Network Meeting. Hannover, Germany.
Gaibrois, Claudine (2015). “Our company language is broken English”: Sprachwahl und Macht in Organisationen [Audio]. In: angesprochen. Der Linguistik-Podcast (17). Linguistik Zentrum Zürich: University of Zurich
Gaibrois, Claudine; Steyaert, Chris (2 July 2015). Beyond individual influence: The multiple facets of boundary spanning in multilingual organizations. In: EGOS (European Group for Organizational Studies) Colloquium. ALBA Graduate Business School at the American College of Greece, Athens, Greece. July 2-4, 2015.
Gaibrois, Claudine; Steyaert, Chris (10 June 2015). Beyond essentialism and competition: Investigating productive aspects of power in multilingual organizations. In: 9th GEM&L (Groupe d’Etudes Management et Langage) Workshop. Aalto Business School and Hanken School of Economics, Helsinki, Finland. 10-12 June 2015.
Gaibrois, Claudine (9 April 2015). How employees counterbalance English related asymmetries. In: i-Mean Conference. University of Warwick, UK. 09 - 11 April 2015.
Gaibrois, Claudine (2015). Power at work: The discursive construction of power relations in multilingual organizations. (Dissertation, University of St. Gallen, School of Management, Economics, Law, Social Sciences and International Affairs)
Gaibrois, Claudine; Nentwich, Julia (8 June 2014). Negotiating privilege: Power dynamics in linguistically diverse organizations. In: 7th Equality, Diversity and Inclusion International Conference. Technische Universität München, Munich, Germany. 8-10 June 2014.
Gaibrois, Claudine (18 April 2014). Creating spaces for agency: How members of linguistically diverse organizations counterbalance language skill-related inequality. In: 6th Annual UC Berkeley Sociological Research Symposium. UK Berkeley, US. April 18, 2014.
Gaibrois, Claudine (6 July 2013). Battlefields’ and ‘barriers’, ‘common terrain’ and ‘paved ways’: The construction of power relations by repertoires on the use of languages in multilingual organizations In: 29th EGOS Colloquium 2016. Montréal, Canada. July 4–6, 2013.
Gaibrois, Claudine (15 February 2013). Battlefields and barriers, common terrain and paved ways: Repertoires on (a)symmetries related to language use and choice in multilingual organizations. In: Linguae Francae & Linguistic Diversity at Work Conference. Zürcher Hochschule für Angewandte Wissenschaften, Winterthur. 15.-16.02.2013.
Gaibrois, Claudine; Ostendorp, Anja; Steyaert, Chris; Soccodatpo, Nicola Roberto (30 May 2008). Sprachlandschaften. Sprachenvielfalt in Schweizer Unternehmen und ihre Folgen für verschiedene Sprachgruppen. In: Diversity Network Meeting on Diversity and Diversity Management. Freie Universität Berlin, Berlin, Germany. 30. und 31. Mai 2008.
Steyaert, Chris; Ostendorp, Anja; Soccodata, Nicola Roberto; Gaibrois, Claudine (2008). Sprachenpolitik und Identität in Organisationen. Final report of the research project Languagescapes. Linguistic diversity in companies in Switzerland. Research project of the National Research Program (NFP) 56 (Linguistic diversity and language competence in Switzerland) of the Swiss National Science Foundation. University of St. Gallen
Gaibrois, Claudine; Ostendorp, Anja; Steyaert, Chris; Soccodato, Nicola Roberto (2008). Sprachenpolitik und Identität in mehrsprachigen Organisationen. In: National Research Program (NFP) 56 Diversity of languages and linguistic competence in Switzerland Symposium. Università della Svizzera Italiana, Lugano.
Gerber, Brigitta; Gaibrois, Claudine; Häseli, Helene (2007). Rassismus erkennen, Rassismus benennen. Ein Argumentationstraining für Eltern und Erziehende. Zürich: Atlantis Pro Juventute
Gerber, Brigitta; Gaibrois, Claudine; Häseli, Helene (2007). Rassismus erkennen, Rassismus benennen. Ein Argumentationstraining für Eltern und Erziehende. Zürich: Atlantis Pro Juventute
Stalder, Pia; Gisin, Leila (2022). Diversity and Team Creativity: Principles and methods for collaborating in innovation contexts Luzern / Yverdon-les-Bains: Lucerne University of Applied Sciences and Arts / Haute Ecole d'Ingénierie et de Gestion du Canton de Vaud 10.26039/8rm5-hv17
Stalder, Pia; Nestea, Paula; Gisin, Leila (2022). Psychological Safety: An Important Factor for Team Creativity Luzern / Yverdon-les-Bains: Lucerne University of Applied Sciences and Arts / Haute Ecole d'Ingénierie et de Gestion du Canton de Vaud 10.26039/1sqy-dy33
Kaudela-Baum, Stephanie; Nussbaum, Julien; Gisin, Leila; Stalder, Pia (22 September 2020). Promoting Organizational Creativity Through an Action-Research-Process of Organizational Development In: 21st CINet Conference: Practicing Continuous Innovation in Digital Ecosystems: Proceedings (pp. 752-758). Milano: Continuous Innovation Networtk
Gisin, Leila; Nussbaum, Julien; Kaudela-Baum, Stephanie; Stalder, Pia; Seiler, Yvonne (22 September 2020). Measuring the Influence of Workspace Design on Organizational Creativity In: 21st CINet Conference “Practicing Continuous Innovation in Digital Ecosystems” (pp. 740-746). Milano: Continuous Innovation Networtk
Gurtner, Nadine; Gurtner, Sebastian; Laub, Lilian; Zuber, Anna; von Däniken, Tina (2024). Same same, but different: consumers’ decision–making process and psychological disempowerment in the digital society Journal of Marketing Theory and Practice, pp. 1-31. Taylor and Francis Online 10.1080/10696679.2024.2361431
Gurtner, Nadine; Gurtner, Sebastian; Laub, Lilian; Zuber, Anna; von Däniken, Tina (2024). Same same, but different: consumers’ decision–making process and psychological disempowerment in the digital society Journal of Marketing Theory and Practice, pp. 1-31. Taylor and Francis Online 10.1080/10696679.2024.2361431
Herzig, Kjell; Kuester, Sabine; Konya-Baumbach, Elisa (29 May 2024). The Double-Edged Sword of Artificial Empathy Proceedings of the European Marketing Academy Conference 2024.
Pruschak, Gernot; Briker, Roman; Bastardoz, Nicolas; Hopp, Christian; Rose, Stefan; Timming, Andrew (6 July 2022). How to Conduct and Publish Open Science in Management Research Academy of Management Proceedings, 2022(1), p. 17451. 10.5465/AMBPP.2022.17451symposium
Rose, Stefan; Pruschak, Gernot; Hopp, Christian; Bastardoz, Nicolas (7 May 2022). The Face of Change: How the Context of CEO Turnover Affects Preferences for Candidates with Facial Appearance-Based Leadership Ability In: 5th Interdisciplinary Perspectives on Leadership Symposium. Mykonos, Greece. 5-7 May 2022.
Steyaert, Chris; Ostendorp, Anja; Gaibrois, Claudine (2016). Multilingual organizations as ‘linguascapes’ and the discursive position of English. In: Steyaert, Chris; Nentwich, Julia; Hoyer, Patrizia (eds.) A guide to discursive organizational psychology (pp. 168-192). Cheltenham: Edward Elgar Publishing Limited
Gerber, Brigitta; Gaibrois, Claudine; Häseli, Helene (2007). Rassismus erkennen, Rassismus benennen. Ein Argumentationstraining für Eltern und Erziehende. Zürich: Atlantis Pro Juventute
Gaibrois, Claudine (2018). Verpasste Informationen, beeinträchtigter Wissensaustausch und Motivationsverlust: Was sprachliche Diversität in Organisationen für die interne Kommunikation bedeutet. In: Jecker, Constanze (ed.) «Interne Kommunikation Theoretische, empirische und praktische Perspektiven» (pp. 146-163). Köln: Herbert von Halem
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (7 July 2022). Gendered practices in scientific knowledge production: The case of language-sensitive research in International Business. In: EGOS (European Group for Organizational Studies) Colloquium. EGOS Colloquium, WU Vienna, Vienna, Austria.
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (10 December 2021). The feminine image of language-sensitive research in International Business. In: EIBA (European International Business Academy) Conference. EIBA Conference, Universidad Complutense, Madrid, Spain. 10.-12.December. 2021.
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (16 August 2021). Emergence and establishment of language-sensitive research in International Business: a gendered perspective. In: 16th Vaasa Conference on International Business. University of Vaasa, Finland, online. Mon 16.8.2021 - Wed 18.8.2021.
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (10 May 2021). Too soft and feminine to be legitimate? The case of language-sensitive research and education in International Business. In: 14th International GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Online Conference, hosted by EM Strasbourg Business School, Strasbourg, France. 10 Mai 2021.
Beeler, Betty; Gaibrois, Claudine; Kassis-Henderson, Jane; Lecomte, Philippe (27 May 2019). Let’s talk about language: Shedding light on an overlooked factor in intercultural communication. In: SIETAR (Society for Intercultural Training, Education and Research) Europa Congress. SIETAR Europa Congress, KU Leuven, Belgium. May 27-June 2.
Kaudela-Baum, Stephanie; Nussbaum, Julien; Gisin, Leila; Stalder, Pia (22 September 2020). Promoting Organizational Creativity Through an Action-Research-Process of Organizational Development In: 21st CINet Conference: Practicing Continuous Innovation in Digital Ecosystems: Proceedings (pp. 752-758). Milano: Continuous Innovation Networtk
Gisin, Leila; Nussbaum, Julien; Kaudela-Baum, Stephanie; Stalder, Pia; Seiler, Yvonne (22 September 2020). Measuring the Influence of Workspace Design on Organizational Creativity In: 21st CINet Conference “Practicing Continuous Innovation in Digital Ecosystems” (pp. 740-746). Milano: Continuous Innovation Networtk
Mueller, Alexander; Konya-Baumbach, Elisa; Kuester, Sabine (1 July 2024). AI Advocating Virtues: When AI-Based Voice Assistants Speak Up Against Abusive Consumers In: American Marketing Association Consumer Behavior Special Interest Group Conference 2024. Vienna, Austria. July 1-3, 2024.
Herzig, Kjell; Kuester, Sabine; Konya-Baumbach, Elisa (29 May 2024). The Double-Edged Sword of Artificial Empathy Proceedings of the European Marketing Academy Conference 2024.
Müller, Alexander; Kuester, Sabine; Konya-Baumbach, Elisa (23 February 2024). Guardian of Morality: When AI Speaks up Against Verbally Abusive Customers In: American Marketing Association Winter Educators' Conference 2024. St. Pete Beach, FL, US. February 23-25, 2024.
Gaibrois, Claudine; Kraus, Janna; Ruckstuhl, Caroline (2020). Zeitzeugnis Wädenswil, Switzerland: Zürcher Hochschule für Angewandte Wissenschaften
Kremer, Patrick; Feurer, Sven (11 February 2023). The Differential Role of Psychological Ownership in Consumer Reactions to Automated Products: Test of a Formative Measurement Scale In: AMA Winter Academic Conference. Nashville TN. February 10-12, 2023.
Kremer, Patrick; Feurer, Sven (2021). The key role of consumer perceived ownership for consumer reactions to product automation: scale development, validation, and empirical evidence In: European Marketing Academy EMAC Conference 2021. Madrid, ESIC Business & Marketing School. May 25-28, 2021.
Mueller, Alexander; Konya-Baumbach, Elisa; Kuester, Sabine (1 July 2024). AI Advocating Virtues: When AI-Based Voice Assistants Speak Up Against Abusive Consumers In: American Marketing Association Consumer Behavior Special Interest Group Conference 2024. Vienna, Austria. July 1-3, 2024.
Herzig, Kjell; Kuester, Sabine; Konya-Baumbach, Elisa (29 May 2024). The Double-Edged Sword of Artificial Empathy Proceedings of the European Marketing Academy Conference 2024.
Müller, Alexander; Kuester, Sabine; Konya-Baumbach, Elisa (23 February 2024). Guardian of Morality: When AI Speaks up Against Verbally Abusive Customers In: American Marketing Association Winter Educators' Conference 2024. St. Pete Beach, FL, US. February 23-25, 2024.
Stalder, Pia (23 January 2024). A Glimpse of Two Multistakeholder: Initiatives for Responsible Global Management In: 1st PhD Winter School in Innovation and Entrepreneurship. Bern. 22.-26.01.2024.
Kürsteiner, Brigitte; Stalder, Pia (19 January 2019). Globales Engagement an der BFH: Der UNESCO Lehrstuhl als Beispiel für topologische Internationalisierung. In: Higher Education Management (HEM) - Bürgenstock Conference. Luzern. 19.01.24.
Gurtner, Nadine; Gurtner, Sebastian; Laub, Lilian; Zuber, Anna; von Däniken, Tina (2024). Same same, but different: consumers’ decision–making process and psychological disempowerment in the digital society Journal of Marketing Theory and Practice, pp. 1-31. Taylor and Francis Online 10.1080/10696679.2024.2361431
Gaibrois, Claudine; Lecomte, Philippe; Boussebaa, Mehdi; Śliwa, Martyna (eds.) (2023). Critical Perspectives on International Business: Special Issue: Critical perspectives on language in international business, 19(1). Emerald
Beeler, Betty; Gaibrois, Claudine; Kassis-Henderson, Jane; Lecomte, Philippe (27 May 2019). Let’s talk about language: Shedding light on an overlooked factor in intercultural communication. In: SIETAR (Society for Intercultural Training, Education and Research) Europa Congress. SIETAR Europa Congress, KU Leuven, Belgium. May 27-June 2.
Studer, Patrick; Bürki, Jacqueline; McGury, Sandra (2024). Implementing global competences in higher education in Switzerland : conceptual considerations (Working Papers in Applied Linguistics 23). Winterthur: Departement Angewandte Linguistik der ZHAW 10.21256/zhaw-2817
Mueller, Alexander; Konya-Baumbach, Elisa; Kuester, Sabine (1 July 2024). AI Advocating Virtues: When AI-Based Voice Assistants Speak Up Against Abusive Consumers In: American Marketing Association Consumer Behavior Special Interest Group Conference 2024. Vienna, Austria. July 1-3, 2024.
Müller, Alexander; Kuester, Sabine; Konya-Baumbach, Elisa (23 February 2024). Guardian of Morality: When AI Speaks up Against Verbally Abusive Customers In: American Marketing Association Winter Educators' Conference 2024. St. Pete Beach, FL, US. February 23-25, 2024.
Steyaert, Chris; Ostendorp, Anja; Gaibrois, Claudine (2016). Multilingual organizations as ‘linguascapes’ and the discursive position of English. In: Steyaert, Chris; Nentwich, Julia; Hoyer, Patrizia (eds.) A guide to discursive organizational psychology (pp. 168-192). Cheltenham: Edward Elgar Publishing Limited
Gaibrois, Claudine; Nentwich, Julia (8 June 2014). Negotiating privilege: Power dynamics in linguistically diverse organizations. In: 7th Equality, Diversity and Inclusion International Conference. Technische Universität München, Munich, Germany. 8-10 June 2014.
Stalder, Pia; Nestea, Paula; Gisin, Leila (2022). Psychological Safety: An Important Factor for Team Creativity Luzern / Yverdon-les-Bains: Lucerne University of Applied Sciences and Arts / Haute Ecole d'Ingénierie et de Gestion du Canton de Vaud 10.26039/1sqy-dy33
Kaudela-Baum, Stephanie; Nussbaum, Julien; Gisin, Leila; Stalder, Pia (22 September 2020). Promoting Organizational Creativity Through an Action-Research-Process of Organizational Development In: 21st CINet Conference: Practicing Continuous Innovation in Digital Ecosystems: Proceedings (pp. 752-758). Milano: Continuous Innovation Networtk
Gisin, Leila; Nussbaum, Julien; Kaudela-Baum, Stephanie; Stalder, Pia; Seiler, Yvonne (22 September 2020). Measuring the Influence of Workspace Design on Organizational Creativity In: 21st CINet Conference “Practicing Continuous Innovation in Digital Ecosystems” (pp. 740-746). Milano: Continuous Innovation Networtk
Oloff, Florence; Gaibrois, Claudine (3 November 2016). Doing and talking about multilanguaging: A complementary approach to hybrid linguistic practices in business settings. In: 6th International and Interdisciplinary Conference Applied Linguistics and Professional Practice (ALAPP). University of Copenhagen, Copenhagen, Denmark. 3 – 5 November 2016.
Steyaert, Chris; Ostendorp, Anja; Gaibrois, Claudine (2016). Multilingual organizations as ‘linguascapes’ and the discursive position of English. In: Steyaert, Chris; Nentwich, Julia; Hoyer, Patrizia (eds.) A guide to discursive organizational psychology (pp. 168-192). Cheltenham: Edward Elgar Publishing Limited
Gaibrois, Claudine; Ostendorp, Anja; Steyaert, Chris; Soccodatpo, Nicola Roberto (30 May 2008). Sprachlandschaften. Sprachenvielfalt in Schweizer Unternehmen und ihre Folgen für verschiedene Sprachgruppen. In: Diversity Network Meeting on Diversity and Diversity Management. Freie Universität Berlin, Berlin, Germany. 30. und 31. Mai 2008.
Steyaert, Chris; Ostendorp, Anja; Soccodata, Nicola Roberto; Gaibrois, Claudine (2008). Sprachenpolitik und Identität in Organisationen. Final report of the research project Languagescapes. Linguistic diversity in companies in Switzerland. Research project of the National Research Program (NFP) 56 (Linguistic diversity and language competence in Switzerland) of the Swiss National Science Foundation. University of St. Gallen
Gaibrois, Claudine; Ostendorp, Anja; Steyaert, Chris; Soccodato, Nicola Roberto (2008). Sprachenpolitik und Identität in mehrsprachigen Organisationen. In: National Research Program (NFP) 56 Diversity of languages and linguistic competence in Switzerland Symposium. Università della Svizzera Italiana, Lugano.
Pade, Robin; Feurer, Sven (2021). Can Nostalgia Mitigate Consumers’ Price Unfairness Perceptions in Response to Price Differentiation? Two Experiments In: European Marketing Academy EMAC Conference 2021. Madrid, ESIC Business & Marketing School. May 25-28, 2021.
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (7 July 2022). Gendered practices in scientific knowledge production: The case of language-sensitive research in International Business. In: EGOS (European Group for Organizational Studies) Colloquium. EGOS Colloquium, WU Vienna, Vienna, Austria.
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (10 December 2021). The feminine image of language-sensitive research in International Business. In: EIBA (European International Business Academy) Conference. EIBA Conference, Universidad Complutense, Madrid, Spain. 10.-12.December. 2021.
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (16 August 2021). Emergence and establishment of language-sensitive research in International Business: a gendered perspective. In: 16th Vaasa Conference on International Business. University of Vaasa, Finland, online. Mon 16.8.2021 - Wed 18.8.2021.
Johansson, Marjana; Gaibrois, Claudine; Piekkari, Rebecca (10 May 2021). Too soft and feminine to be legitimate? The case of language-sensitive research and education in International Business. In: 14th International GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Online Conference, hosted by EM Strasbourg Business School, Strasbourg, France. 10 Mai 2021.
Gaibrois, Claudine (22 May 2018). Co-creation instead of teaching: Joint production of knowledge on management of language diversity. In: 12 th International GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Conference, Paris, France. 22.-23. May 2018.
Pruschak, Gernot; Briker, Roman; Bastardoz, Nicolas; Hopp, Christian; Rose, Stefan; Timming, Andrew (6 July 2022). How to Conduct and Publish Open Science in Management Research Academy of Management Proceedings, 2022(1), p. 17451. 10.5465/AMBPP.2022.17451symposium
Rose, Stefan; Pruschak, Gernot; Hopp, Christian; Bastardoz, Nicolas (7 May 2022). The Face of Change: How the Context of CEO Turnover Affects Preferences for Candidates with Facial Appearance-Based Leadership Ability In: 5th Interdisciplinary Perspectives on Leadership Symposium. Mykonos, Greece. 5-7 May 2022.
Tereschenko, Olga; Raff, Stefan; Rose, Stefan; Wentzel, Daniel (14 December 2022). Are You Trying to Be Funny? The Impact of Affiliative Humor of Smart Home Technologies on Human-Like Trust In: 2022 International Conference on Information Systems. Copenhagen, Denmark. 9-14.12.2022.
Tereschenko, Olga; Raff, Stefan; Rose, Stefan; Wentzel, Daniel (14 December 2022). Are You Trying to Be Funny? The Impact of Affiliative Humor of Smart Home Technologies on Human-Like Trust In: 2022 International Conference on Information Systems. Copenhagen, Denmark. 9-14.12.2022.
Pruschak, Gernot; Briker, Roman; Bastardoz, Nicolas; Hopp, Christian; Rose, Stefan; Timming, Andrew (6 July 2022). How to Conduct and Publish Open Science in Management Research Academy of Management Proceedings, 2022(1), p. 17451. 10.5465/AMBPP.2022.17451symposium
Rose, Stefan; Wentzel, Daniel (27 May 2022). You Better Believe it: The Impact of Social Identity Based Naïve Theories in Reward Based Crowdfunding In: Annual Conference of the European Marketing Academy. Budapest, Hungary. May 24-27, 2022.
Rose, Stefan; Pruschak, Gernot; Hopp, Christian; Bastardoz, Nicolas (7 May 2022). The Face of Change: How the Context of CEO Turnover Affects Preferences for Candidates with Facial Appearance-Based Leadership Ability In: 5th Interdisciplinary Perspectives on Leadership Symposium. Mykonos, Greece. 5-7 May 2022.
Rose, Stefan (2022). Wie ausgereift ist der Einsatz von selbstfahrenden Bussen? SocietyByte - Wissenschaftsmagazin der Berner Fachhochschule Berner Fachhochschule, Wirtschaft
Gaibrois, Claudine; Kraus, Janna; Ruckstuhl, Caroline (2020). Zeitzeugnis Wädenswil, Switzerland: Zürcher Hochschule für Angewandte Wissenschaften
Ryf, Svenja; Feurer, Sven; von Däniken, Tina (29 May 2024). Is a Pink Tax Perceived Less Fair than a Blue Tax? In: 53rd Annual Conference of the Eurpoean Marketing Academy. Bucharest, Romania. May 26-28, 2024.
Gisin, Leila; Nussbaum, Julien; Kaudela-Baum, Stephanie; Stalder, Pia; Seiler, Yvonne (22 September 2020). Measuring the Influence of Workspace Design on Organizational Creativity In: 21st CINet Conference “Practicing Continuous Innovation in Digital Ecosystems” (pp. 740-746). Milano: Continuous Innovation Networtk
Serrano, Omar Ramon (2013). The Domestic Sources of European Foreign Policy: Defence and Enlargement Amsterdam: Amsterdam University Press
Steyaert, Chris; Ostendorp, Anja; Soccodata, Nicola Roberto; Gaibrois, Claudine (2008). Sprachenpolitik und Identität in Organisationen. Final report of the research project Languagescapes. Linguistic diversity in companies in Switzerland. Research project of the National Research Program (NFP) 56 (Linguistic diversity and language competence in Switzerland) of the Swiss National Science Foundation. University of St. Gallen
Gaibrois, Claudine; Ostendorp, Anja; Steyaert, Chris; Soccodato, Nicola Roberto (2008). Sprachenpolitik und Identität in mehrsprachigen Organisationen. In: National Research Program (NFP) 56 Diversity of languages and linguistic competence in Switzerland Symposium. Università della Svizzera Italiana, Lugano.
Gaibrois, Claudine; Ostendorp, Anja; Steyaert, Chris; Soccodatpo, Nicola Roberto (30 May 2008). Sprachlandschaften. Sprachenvielfalt in Schweizer Unternehmen und ihre Folgen für verschiedene Sprachgruppen. In: Diversity Network Meeting on Diversity and Diversity Management. Freie Universität Berlin, Berlin, Germany. 30. und 31. Mai 2008.
Stalder, Pia (23 January 2024). A Glimpse of Two Multistakeholder: Initiatives for Responsible Global Management In: 1st PhD Winter School in Innovation and Entrepreneurship. Bern. 22.-26.01.2024.
Stalder, Pia (27 October 2023). Responsible Global Management: From Theory to Practice In: Responsible Management: Social Sustainability, Diversity and Inclusion. Naples, Italy. 25.-28.10.23.
Stalder, Pia; Gisin, Leila (2022). Diversity and Team Creativity: Principles and methods for collaborating in innovation contexts Luzern / Yverdon-les-Bains: Lucerne University of Applied Sciences and Arts / Haute Ecole d'Ingénierie et de Gestion du Canton de Vaud 10.26039/8rm5-hv17
Stalder, Pia; Nestea, Paula; Gisin, Leila (2022). Psychological Safety: An Important Factor for Team Creativity Luzern / Yverdon-les-Bains: Lucerne University of Applied Sciences and Arts / Haute Ecole d'Ingénierie et de Gestion du Canton de Vaud 10.26039/1sqy-dy33
Stalder, Pia (25 November 2021). Ancrer la diversité linguistique dans la pratique professionnelle: Quelles 'postures' et quelles 'méthodes' de management? In: Le multilinguisme dans les milieux professionnels. Observations des pratiques et interventions sur le terrain.. Verona. 25.-26.11.21.
Kaudela-Baum, Stephanie; Nussbaum, Julien; Gisin, Leila; Stalder, Pia (22 September 2020). Promoting Organizational Creativity Through an Action-Research-Process of Organizational Development In: 21st CINet Conference: Practicing Continuous Innovation in Digital Ecosystems: Proceedings (pp. 752-758). Milano: Continuous Innovation Networtk
Gisin, Leila; Nussbaum, Julien; Kaudela-Baum, Stephanie; Stalder, Pia; Seiler, Yvonne (22 September 2020). Measuring the Influence of Workspace Design on Organizational Creativity In: 21st CINet Conference “Practicing Continuous Innovation in Digital Ecosystems” (pp. 740-746). Milano: Continuous Innovation Networtk
Stalder, Pia (2019). Funo? Humour, émotion et créativité au sein d'équipes interculturelles Travaux Interdisciplinaires sur la Parole et le Langage(35) Aix-Marseille Université Éditions 10.4000/tipa.3260
Kürsteiner, Brigitte; Stalder, Pia (19 January 2019). Globales Engagement an der BFH: Der UNESCO Lehrstuhl als Beispiel für topologische Internationalisierung. In: Higher Education Management (HEM) - Bürgenstock Conference. Luzern. 19.01.24.
Stalder, Pia (2019). Creativity in Intercultural Teams: Which Indicators, Facilitators and Competencies? In: Intercultural Competencies for a Disruptive VUCA World: Exploring Creativity, Innovation, Resilience & Resistance in Intercultural Research, Training, & Management. Paris, IESEG School of Management. 30.10.19-02.11.19.
Gaibrois, Claudine; Steyaert, Chris (2017). Beyond possession and competition: Investigating cooperative aspects of power in multilingual organizations. International Journal of Cross Cultural Management, 17(1), pp. 69-84. Sage Publications 10.1177/1470595817701508
Steyaert, Chris; Ostendorp, Anja; Gaibrois, Claudine (2016). Multilingual organizations as ‘linguascapes’ and the discursive position of English. In: Steyaert, Chris; Nentwich, Julia; Hoyer, Patrizia (eds.) A guide to discursive organizational psychology (pp. 168-192). Cheltenham: Edward Elgar Publishing Limited
Steyaert, Chris; Ostendorp, Anja; Gaibrois, Claudine (2016). Multilingual organizations as ‘linguascapes’ and the discursive position of English. In: Steyaert, Chris; Nentwich, Julia; Hoyer, Patrizia (eds.) A guide to discursive organizational psychology (pp. 168-192). Cheltenham: Edward Elgar Publishing Limited
Gaibrois, Claudine; Steyaert, Chris (2 July 2015). Beyond individual influence: The multiple facets of boundary spanning in multilingual organizations. In: EGOS (European Group for Organizational Studies) Colloquium. ALBA Graduate Business School at the American College of Greece, Athens, Greece. July 2-4, 2015.
Gaibrois, Claudine; Steyaert, Chris (10 June 2015). Beyond essentialism and competition: Investigating productive aspects of power in multilingual organizations. In: 9th GEM&L (Groupe d’Etudes Management et Langage) Workshop. Aalto Business School and Hanken School of Economics, Helsinki, Finland. 10-12 June 2015.
Gaibrois, Claudine; Ostendorp, Anja; Steyaert, Chris; Soccodatpo, Nicola Roberto (30 May 2008). Sprachlandschaften. Sprachenvielfalt in Schweizer Unternehmen und ihre Folgen für verschiedene Sprachgruppen. In: Diversity Network Meeting on Diversity and Diversity Management. Freie Universität Berlin, Berlin, Germany. 30. und 31. Mai 2008.
Steyaert, Chris; Ostendorp, Anja; Soccodata, Nicola Roberto; Gaibrois, Claudine (2008). Sprachenpolitik und Identität in Organisationen. Final report of the research project Languagescapes. Linguistic diversity in companies in Switzerland. Research project of the National Research Program (NFP) 56 (Linguistic diversity and language competence in Switzerland) of the Swiss National Science Foundation. University of St. Gallen
Gaibrois, Claudine; Ostendorp, Anja; Steyaert, Chris; Soccodato, Nicola Roberto (2008). Sprachenpolitik und Identität in mehrsprachigen Organisationen. In: National Research Program (NFP) 56 Diversity of languages and linguistic competence in Switzerland Symposium. Università della Svizzera Italiana, Lugano.
Studer, Patrick; Bürki, Jacqueline; McGury, Sandra (2024). Implementing global competences in higher education in Switzerland : conceptual considerations (Working Papers in Applied Linguistics 23). Winterthur: Departement Angewandte Linguistik der ZHAW 10.21256/zhaw-2817
Tereschenko, Olga; Raff, Stefan; Rose, Stefan; Wentzel, Daniel (14 December 2022). Are You Trying to Be Funny? The Impact of Affiliative Humor of Smart Home Technologies on Human-Like Trust In: 2022 International Conference on Information Systems. Copenhagen, Denmark. 9-14.12.2022.
Pruschak, Gernot; Briker, Roman; Bastardoz, Nicolas; Hopp, Christian; Rose, Stefan; Timming, Andrew (6 July 2022). How to Conduct and Publish Open Science in Management Research Academy of Management Proceedings, 2022(1), p. 17451. 10.5465/AMBPP.2022.17451symposium
Tereschenko, Olga; Raff, Stefan; Rose, Stefan; Wentzel, Daniel (14 December 2022). Are You Trying to Be Funny? The Impact of Affiliative Humor of Smart Home Technologies on Human-Like Trust In: 2022 International Conference on Information Systems. Copenhagen, Denmark. 9-14.12.2022.
Rose, Stefan; Wentzel, Daniel (27 May 2022). You Better Believe it: The Impact of Social Identity Based Naïve Theories in Reward Based Crowdfunding In: Annual Conference of the European Marketing Academy. Budapest, Hungary. May 24-27, 2022.
Barner-Rasmussen, Wilhelm; Gaibrois, Claudine; Wilmot, Natalie (12 May 2023). All in the same boat, but not in the same way: How language hierarchies and language ideologies affect international migrants’ work life experiences In: 16th GEM&L international Conference on Management and Language. Paris, France. May 10-12, 2023.
Gaibrois, Claudine; Wilmot, Natalie; Barner-Rasmussen, Wilhelm (2023). The Role of Language in International Migrants’ Work Life Experiences Academy of Management Proceedings, 2023(1) Academy of Management 10.5465/AMPROC.2023.18712abstract
Barner-Rasmussen, Wilhelm; Gaibrois, Claudine; Wilmot, Natalie (19 May 2022). How language and its intersection with other diversity dimensions affects international migrants’ work life experiences In: International GEM&L (Groupe d’Etudes Management et Langage) Conference. GEM&L Conference, University of Passau, Passau, Germany. May 19 to 21, 2022.
Barner-Rasmussen, Wilhelm; Gaibrois, Claudine; Wilmot, Natalie Victoria (2024). Perfection, hybridity or shutting up? A cross-country study of how language ideologies shape participation in international business International Business Review, 33(1), p. 102189. Elsevier 10.1016/j.ibusrev.2023.102189
Gaibrois, Claudine (2017). Between language wars and paving ways: How metaphors of multilingual encounters contribute to construct and transcend language boundaries. In: Yanaprasart, Patchareerat; Gaibrois, Claudine (eds.) Overcoming barriers, bridging boundaries and deconstructing borders: The role and perception of language use at the workplace. A comparative perspective. Bulletin suisse de linguistique appliquée: Vol. 106 (pp. 63-83). Neuchâtel: Vals-Asla
Gurtner, Nadine; Gurtner, Sebastian; Laub, Lilian; Zuber, Anna; von Däniken, Tina (2024). Same same, but different: consumers’ decision–making process and psychological disempowerment in the digital society Journal of Marketing Theory and Practice, pp. 1-31. Taylor and Francis Online 10.1080/10696679.2024.2361431
Gurtner, Nadine; Gurtner, Sebastian; Laub, Lilian; Zuber, Anna; von Däniken, Tina (2024). Same same, but different: consumers’ decision–making process and psychological disempowerment in the digital society Journal of Marketing Theory and Practice, pp. 1-31. Taylor and Francis Online 10.1080/10696679.2024.2361431
Ryf, Svenja; Feurer, Sven; von Däniken, Tina (29 May 2024). Is a Pink Tax Perceived Less Fair than a Blue Tax? In: 53rd Annual Conference of the Eurpoean Marketing Academy. Bucharest, Romania. May 26-28, 2024.
Gaibrois, Claudine; Lecomte, Philippe; Boussebaa, Mehdi; Śliwa, Martyna (eds.) (2023). Critical Perspectives on International Business: Special Issue: Critical perspectives on language in international business, 19(1). Emerald