Guardian of Morality: When AI Speaks up Against Verbally Abusive Customers

Müller, Alexander; Kuester, Sabine; Konya-Baumbach, Elisa (23 February 2024). Guardian of Morality: When AI Speaks up Against Verbally Abusive Customers In: American Marketing Association Winter Educators' Conference 2024. St. Pete Beach, FL, US. February 23-25, 2024.

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Item Type:

Conference or Workshop Item (Paper)

Division/Institute:

Business School > Institute for Marketing & Global Management
Business School > Institute for Marketing & Global Management > Marketing
Business School

Name:

Müller, Alexander;
Kuester, Sabine and
Konya-Baumbach, Elisa

Language:

English

Submitter:

Elisa Konya-Baumbach

Date Deposited:

09 Apr 2024 14:51

Last Modified:

09 Apr 2024 14:51

Related URLs:

URI:

https://arbor.bfh.ch/id/eprint/20475

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