Potential and pitfalls of conversational agents in health care

Denecke, Kerstin (2023). Potential and pitfalls of conversational agents in health care Nature Reviews Disease Primers, 9(1), pp. 1-2. Springer 10.1038/s41572-023-00482-x

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Conversational agents (CAs) are computer programs designed to engage in humanlike conversations with users. They are increasingly used in digital health applications, for example medical history taking. CAs have potential to facilitate health-care processes when designed carefully, considering quality aspects and are integrated into health-care processes.

Item Type:	Journal Article (Original Article)
Division/Institute:	School of Engineering and Computer Science > Institute for Patient-centered Digital Health School of Engineering and Computer Science
Name:	Denecke, Kerstin0000-0001-6691-396X
Subjects:	R Medicine > R Medicine (General) T Technology > T Technology (General)
ISSN:	2056-676X
Publisher:	Springer
Language:	English
Submitter:	Kerstin Denecke
Date Deposited:	01 Dec 2023 13:04
Last Modified:	01 Dec 2023 13:04
Publisher DOI:	10.1038/s41572-023-00482-x
ARBOR DOI:	10.24451/arbor.20481
URI:	https://arbor.bfh.ch/id/eprint/20481