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Konya-Baumbach, Elisa; Biller, Miriam; von Janda, Sergej (2023). Someone Out There? A Study on the Social Presence of Anthropomorphized Chatbots Computers in Human Behavior, 139 Elsevier
Biller, Miriam; Konya-Baumbach, Elisa; Kuester, Sabine (2022). Künstliche Intelligenz im Gesundheitswesen: Kundenseitige Resistenz und Maßnahmen zur Steigerung der Akzeptanz (IMU Research Insights 77). Mannheim: University of Mannheim, Institute for Market-Oriented Management
Biller, Miriam; Konya-Baumbach, Elisa; Kuester, Sabine; von Janda, Sergej (2020). Effektivität anthropomorphisierter Chatbots in Kundeninteraktionen (IMU Research Insights 68). Mannheim: University of Mannheim, Institute for Market-Oriented Management
Konya-Baumbach, Elisa; Biller, Miriam; Kuester, Sabine (11 February 2023). Investigating consumers’ hesitant adoption of medical artificial intelligence In: American Marketing Association Winter Educators' Conference 2023. Nashville, TN, US. February 10-12, 2023.
Konya-Baumbach, Elisa; Biller, Miriam; Kuester, Sabine (October 2022). Investigating consumers’ hesitant adoption of medical artificial intelligence In: Investigating consumers’ hesitant adoption of medical artificial intelligence. Denver, CO, US. Oct 20-23, 2022.