Estermann, Beat; Riedl, Reinhard; Neuroni, Alessia (2009). "Integrated" and "Transcendent" E-government: Keys for Analyzing Organizational Structure and Governance Proceedings of the 10th Annual International Conference on Digital Government Research, pp. 162-171. ACM Digital Library
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Estermann_et_al_2009_Integrated and Transcendent E-government.pdf - Accepted Version Available under License Creative Commons: Attribution-Noncommercial-No Derivative Works (CC-BY-NC-ND). Download (280kB) | Preview |
As e-government enters the “transformation” phase, public authorities face major challenges in terms of governance and leadership. The present article consolidates prior research related to organizational structure and governance, and provides an analytical framework intended to guide empirical enquiry and to orient action. We argue that our understanding is enhanced by distinguishing an “integration” stage and a “transcendence” stage of e-government maturity. While the former is accompanied by a profusion of inter-organizational arrangements, the latter’s distinctive feature are inter-personal networks. In order to appraise the implications of these organizational structures, we identify the main reasons behind their growing importance, analyze the ways they create value, and lay the foundations of a normative approach for the choice of governance structures.
Item Type: |
Conference or Workshop Item (Paper) |
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Division/Institute: |
Business School > Institute for Public Sector Transformation |
Name: |
Estermann, Beat 0000-0003-3050-793X; Riedl, Reinhard and Neuroni, Alessia 0000-0003-2039-4388 |
ISBN: |
978-1-60558-535-2 |
Publisher: |
ACM Digital Library |
Language: |
English |
Submitter: |
Beat Estermann |
Date Deposited: |
17 Jan 2020 13:08 |
Last Modified: |
18 Dec 2020 13:29 |
Related URLs: |
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Uncontrolled Keywords: |
E-government, Maturity Model, Business Models, Organizational Networks, Transaction Costs, Collective Action Problems, Governance. |
ARBOR DOI: |
10.24451/arbor.9494 |
URI: |
https://arbor.bfh.ch/id/eprint/9494 |
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