Coordinated Enactment: How Organizational Departments Work Together to Implement CSR

Risi, David; Wickert, Christopher; Ramus, Tommaso (2022). Coordinated Enactment: How Organizational Departments Work Together to Implement CSR Business & Society, 62(4), pp. 745-786. Sage Publications 10.1177/00076503221110213

Preview

Text 00076503221110213.pdf - Published Version Available under License Creative Commons: Attribution-Noncommercial (CC-BY-NC). Download (517kB) | Preview

Research on the implementation of corporate social responsibility (CSR) has revealed the critical role of CSR departments vis-à-vis functional departments. While both CSR and functional departments influence CSR implementation, the question of how they work together remains underexamined. We address this question by mobilizing and merging two complementary yet separate perspectives on CSR implementation: “coordination” and “enactment.” Building on a comparative case study involving seven large Swiss financial institutions that have established CSR departments and implemented CSR to varying extents, we inductively derive six courses of actions conducing to CSR implementation, involving both coordination and enactment. We distinguish between four courses of actions in the CSR departments (centralizing, coalescing, orchestrating, and consulting) and two courses of actions in the functional departments (decentralizing and tailoring). Since our data suggest that coordination and enactment work in tandem, we capture these insights in a model of CSR implementation as coordinated enactment. Our research contributes to the literature by explaining how CSR departments and functional departments enact and simultaneously coordinate CSR at a particular implementation stage, thus illuminating how and why the variance in CSR implementation occurs.

Item Type:	Journal Article (Original Article)
Division/Institute:	Business School > Institute for Innovation and Strategic Entrepreneurship Business School > Institute for Sustainable Business Business School > Institute for Innovation and Strategic Entrepreneurship > Decision Making Business School > Institute for Sustainable Business > Corporate Responsibility Business School
Name:	Risi, David0000-0003-1652-8806; Wickert, Christopher and Ramus, Tommaso
Subjects:	H Social Sciences > H Social Sciences (General)
ISSN:	0007-6503
Publisher:	Sage Publications
Language:	English
Submitter:	David Risi
Date Deposited:	21 Jun 2022 16:05
Last Modified:	18 Jul 2023 21:46
Publisher DOI:	10.1177/00076503221110213
Related URLs:	Publication
ARBOR DOI:	10.24451/arbor.17111
URI:	https://arbor.bfh.ch/id/eprint/17111