Giving voice to all patients – How social, physical, and mental marginality shape patients’ intention and perceived ability to complain

Salge, Torsten-Oliver; Antons, David; Cichy, Patrick; Foege, Nils; Hannen, Julian; Hütten, Antje (2018). Giving voice to all patients – How social, physical, and mental marginality shape patients’ intention and perceived ability to complain Health Care Management Review, 43(2), pp. 126-137. Wolters Kluwer Health https://doi.org/10.1097/hmr.0000000000000133

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Item Type:

Journal Article (Original Article)

Division/Institute:

Business School

Name:

Salge, Torsten-Oliver;
Antons, David;
Cichy, Patrick;
Foege, Nils;
Hannen, Julian and
Hütten, Antje

ISSN:

0361-6274

Publisher:

Wolters Kluwer Health

Language:

English

Submitter:

Patrick Cichy

Date Deposited:

17 Aug 2021 15:29

Last Modified:

17 Aug 2021 15:29

Publisher DOI:

https://doi.org/10.1097/hmr.0000000000000133

ARBOR DOI:

10.24451/arbor.15066

URI:

https://arbor.bfh.ch/id/eprint/15066

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