IT-enabled organizational transformation: a structured literature review

vom Brocke, Jan; Schmid, Alexander; Simons, Alexander; Safrudin, Norizan (2020). IT-enabled organizational transformation: a structured literature review Business Process Management Journal, 27(1), pp. 204-229. 10.1108/BPMJ-10-2019-0423

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Purpose: This paper presents a structured literature review of studies on IT-enabled organizational transformation to determine the state of the art and to identify areas for future research. Design/methodology/approach: We collect 201 academic publications on IT-enabled organizational transformation and analyze them from three perspectives: a publication perspective, a research perspective and a conceptual perspective. Findings: From a publication perspective, we identify and synthesize the seminal works to provide a brief history of research on IT-enabled organizational transformation. From a research perspective, we show that studies in this area have seldom been grounded in theory and have predominantly used qualitative approaches, while only a few studies have drawn from quantitative data. From a conceptual perspective, we show that most research has studied higher levels of transformation, especially process redesign. Originality/value: This review presents the landscape of the literature on IT-enabled organizational transformation, which provides a foundation for future research.

Item Type:	Journal Article (Review Article)
Division/Institute:	Business School > Institute for Digital Enabling Business School > Institute for Digital Technology Management
Name:	vom Brocke, Jan; Schmid, Alexander; Simons, Alexander and Safrudin, Norizan
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
ISSN:	1463-7154
Language:	English
Submitter:	Alexander Schmid
Date Deposited:	25 Nov 2020 13:38
Last Modified:	30 Sep 2021 02:18
Publisher DOI:	10.1108/BPMJ-10-2019-0423
Uncontrolled Keywords:	Literature review, Organizational change, IT-enabled organizational transformation, Businesstransformation
ARBOR DOI:	10.24451/arbor.13583
URI:	https://arbor.bfh.ch/id/eprint/13583