Patient Engagement: Four Case Studies That Highlight The Potential For Improved Health Outcomes And Reduced Costs

Laurance, Jeremy; Henderson, Sarah; Howitt, Peter J.; Matar, Mariam; Al Kuwari, Hanan; Edgman-Levitan, Susan; Darzi, Ara (2014). Patient Engagement: Four Case Studies That Highlight The Potential For Improved Health Outcomes And Reduced Costs Health Affairs, 33(9), pp. 1627-1634. Bethesda, Maryland: Project HOPE—The People-to-People Health Foundation 10.1377/hlthaff.2014.0375

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The energy of patients and members of the public worldwide who care about improving health is a huge, but still largely unrecognized and untapped, resource. The aim of patient engagement is to shift the clinical paradigm from determining “what is the matter?” to discovering “what matters to you?” This article presents four case studies from around the world that highlight the proven and potential abilities of increased patient engagement to improve health outcomes and reduce costs, while extending the reach of treatment and diagnostic programs into the community. The cases are an online mental health community in the United Kingdom, a genetic screening program in the United Arab Emirates, a World Health Organization checklist for new mothers, and a hospital-based patient engagement initiative in the United States. Evidence from these and similar endeavors suggests that closer collaboration on the part of patients, families, health care providers, health care systems, and policy makers at multiple levels could help diverse nations provide more effective and population-appropriate health care with fewer resources.

Item Type:	Journal Article (Original Article)
Division/Institute:	School of Health Professions
Name:	Laurance, Jeremy; Henderson, Sarah; Howitt, Peter J.; Matar, Mariam; Al Kuwari, Hanan; Edgman-Levitan, Susan and Darzi, Ara
ISSN:	0278-2715
Publisher:	Project HOPE—The People-to-People Health Foundation
Language:	English
Submitter:	Luca Federico
Date Deposited:	07 Apr 2021 13:01
Last Modified:	07 Apr 2021 13:01
Publisher DOI:	10.1377/hlthaff.2014.0375
Related URLs:	Publisher
PubMed ID:	103892674. Language: English. Entry Date: 20140918. Revision Date: 20150710. Publication Type: Journal Article
Additional Information:	Notes: case study. Journal Subset: Health Services Administration; Peer Reviewed; USA. NLM UID: 8303128. Date: 2014
Uncontrolled Keywords:	Consumer Participation Quality Improvement Cost Savings Health Care Delivery Conceptual Framework Patient Centered Care Community Mental Health Services -- United Kingdom United Kingdom Genetic Screening -- United Arab Emirates United Arab Emirates World Health Organization Maternal Health Services -- India Performance Measurement Systems -- United States United States Checklists -- Utilization Collaboration Policy Making -- Methods India
ARBOR DOI:	10.24451/arbor.12740
URI:	https://arbor.bfh.ch/id/eprint/12740