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Salge, Torsten-Oliver; Antons, David; Cichy, Patrick; Foege, Nils; Hannen, Julian; Hütten, Antje (2018). Giving voice to all patients – How social, physical, and mental marginality shape patients’ intention and perceived ability to complain Health Care Management Review, 43(2), pp. 126-137. Wolters Kluwer Health https://doi.org/10.1097/hmr.0000000000000133
Schlunegger, Margarithe Charlotte; Aeschlimann, Simona; Palm, Rebecca; Zumstein-Shaha, Maya (2021). Competencies and scope of practice of nurse practitioners in primary health care: a scoping review protocol JBI Evidence Synthesis, 19(4), pp. 899-905. Wolters Kluwer Health 10.11124/JBIES-20-00554
