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Denecke, Kerstin (2023). How to Design Successful Conversations in Conversational Agents in Healthcare? In: Stephanidis, Constantine; Antona, Margherita; Ntoa, Stavroula; Salvendy, Gavriel (eds.) HCI International 2023 Posters 25th International Conference on Human-Computer Interaction, HCII 2023, Copenhagen, Denmark, July 23–28, 2023, Proceedings, Part I. Communications in Computer and Information Science: Vol. 1832 (pp. 39-45). Cham: Springer Nature Switzerland 10.1007/978-3-031-35989-7_5
Hutter, Hans-Peter; Darvishy, Alireza; Roth, Stephan; Gäumann, Susanne; Kaspar, Heidi; Thimm, Tatjana; Gaiduk, Maksym; Evans, Sandra; Rosenberg, Martin (2020). Service Design for Accessible Tourism In: Antona, Margherita; Stephanidis, Constantine (eds.) Universal Access in Human-Computer Interaction. Applications and Practice (pp. 409-419). Cham: Springer International Publishing AG
