Raff, Stefan

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Number of items: 19.

Journal Article

von Walter, Benjamin; Wentzel, Daniel; Raff, Stefan (2023). Should service firms introduce algorithmic advice to their existing customers? The moderating effect of service relationships Journal of Retailing, 99(2), pp. 280-296. Elsevier https://doi.org/10.1016/j.jretai.2023.05.001

Bendig, David; Schulz, Colin; Theis, Lukas; Raff, Stefan (2023). Digital orientation and environmental performance in times of technological change Technological Forecasting and Social Change, 188, p. 122272. Elsevier 10.1016/j.techfore.2022.122272

Raff, Stefan; Wentzel, Daniel; Obwegeser, Nikolaus (2020). Smart Products: Conceptual Review, Synthesis, and Research Directions Journal of Product Innovation Management, 37(5), pp. 379-404. Wiley 10.1111/jpim.12544

Newspaper or Magazine Article

Raff, Stefan (14 April 2022). Wie Künstliche Intelligenz als Robo-Advisor, Robot Lawyer und Healthbot besser akzeptiert wird SocietyByte – Wissenschaftsmagazin der Berner Fachhochschule Berner Fachhochschule, Wirtschaft

Krechting, Denis; Raff, Stefan; Wentzel, Daniel; Gudergan, Gerhard (15 April 2018). Vom Produzent zum Dienstleister Organisationsentwicklung(2), pp. 102-103. Handelsblatt Media Group

Raff, Stefan; Krechting, Denis (2017). Mit Change Agents durch den Wandel – Mitarbeiterverhalten als zentrale Säule der Unternehmenstransformation UdZ Praxis - Zeitschrift für Betriebsorganisation und Unternehmensentwicklung(2), pp. 50-57. RWTH Aachen

Book Section

Raff, Stefan; von Walter, Benjamin; Wentzel, Daniel (2021). KI-basierte Beratungsleistungen: Ausgestaltungsformen, Herausforderungen und Implikationen In: Künstliche Intelligenz im Dienstleistungsmanagement: Band 1: Geschäftsmodelle – Serviceinnovationen – Implementierung. Forum Dienstleistungsmanagement (pp. 341-362). Wiesbaden: Springer Gabler 10.1007/978-3-658-34324-8_15

Raff, Stefan; Wentzel, Daniel (2018). A Cognitive Perspective on Consumers’ Resistances to Smart Products In: Smart Working, Living and Organising. IFIP Advances in Information and Communication Technology: Vol. 533 (pp. 30-44). Cham: Springer International Publishing 10.1007/978-3-030-04315-5_3


Krechting, Denis; Raff, Stefan; Bernhard, Florian; Wentzel, Daniel; Beschorner, Isabelle; Gudergan, Gerhard Schuh, Günther; Stich, Volker (eds.) (2018). fit4solution: Management des Mitarbeiterverhaltens bei der Transformation von produzierenden Unternehmen FIR-Edition Forschung: Vol. 23. Aachen: Netzwerk - FIR e.V an der RTH Aachen

Conference or Workshop Item

Raff, Stefan; Wentzel, Daniel (16 June 2023). Intrusive Smart Home Assistants: An Exploratory Study and Scale Development In: 31st European Conference on Information Systems (ECIS). Kristiansand, Norway. 11.-16.06.2023.

Minet, Alice; Raff, Stefan; Wentzel, Daniel (16 June 2023). Design Thinking in Digital Environments In: 31st European Conference on Information Systems (ECIS). Kristiansand, Norway. 11.-16.06.2023.

Tereschenko, Olga; Raff, Stefan; Rose, Stefan; Wentzel, Daniel (14 December 2022). Are You Trying to Be Funny? The Impact of Affiliative Humor of Smart Home Technologies on Human-Like Trust In: 2022 International Conference on Information Systems. Copenhagen, Denmark. 9-14.12.2022.

Raff, Stefan; Schulz, Colin; Obwegeser, Nikolaus; Kortmann, Sebastian (11 December 2022). How to Play and Win the Smart Product Game: A Value Lifecycle Perspective to Unleash the Potential of Smart Products In: 43rd International Conference on Information Systems, ICIS 2022. Copenhagen. 11-14.12.2022.

Raff, Stefan; Jovanovic, Marin (11 December 2022). Commercializing Deep Tech: How to Navigate the Technology-first Approach When Markets are Unknown In: 43rd International Conference on Information Systems, ICIS 2022. Copenhagen. 11-14.12.2022.

Minet, Alice; Raff, Stefan; Wentzel, Daniel (26 May 2022). A Socio-Psychological Perspective on Design Thinking in Online Environments: The Promises and Perils (Unpublished). In: 51th European Marketing Academy Conference (EMAC). Corvinus University of Budapest. 26.-29. Mai 2022.

Schulz, Colin; Raff, Stefan; Kortmann, Sebastian; Obwegeser, Nikolaus (December 2021). Digital Age Organizations: Uncovering Over-the-Air Updates in the Smart Product Realm In: International Conference on Information Systems. Austin, Texas: AIS

Rall, Deniz; Raff, Stefan (29 May 2020). Application of Artificial Neural Networks in Pricing – Case Examples from the Automotive Industry In: Proceedings of the 49th European Marketing Academy Conference (EMAC). Budapest. May, 26-29, 2020.

Raff, Stefan; Wentzel, Daniel (March 2018). Alexa, Are You Connected to the CIA?” – Uncovering Consumers’ Resistances to Smart Products In: 47th European Marketing Academy Conference (EMAC). Glasgow.

Raff, Stefan; Nägele, Nora; Wentzel, Daniel (May 2017). Me, Myself, and I – Uncovering the Effects of Product Name Personalization In: 46th European Marketing Academy Conference (EMAC). University of Groningen, the Netherlands. 23-26 May 2017.

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