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Heckemann, B; Halfens, RJG; Schols, JMGA; Peter, Karin Anne; Kok, G; Hahn, Sabine (2016). Preventing and Managing Patient and Visitor Aggression in General Hospitals: Nurse Managers' Behaviours and Influencing Factors. A qualitative study In: The fifth international conference on violence in the health sector. Dublin, Ireland: KAVANAH
