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Denecke, Kerstin; May, Richard (2022). Usability Assessment of Conversational Agents in Healthcare: A Literature Review In: Séroussi, B.; Dhombres, F.; Grouin, C.; Liebe, J.-D.; Pelayo, S.; Pinna, A.; Rance, B.; Sacchi, L.; Ugon, A.; Benis, A.; Gallos, P. (eds.) Proceedings of MIE 2022: Challenges of Trustable AI and Added-Value on Health. Studies in Health Technology and Informatics: Vol. 294 (pp. 169-173). IOS Press 10.3233/SHTI220431
