Lent, BogdanBogdanLentKeretho, Somnuk BogdanSomnuk BogdanKerethoSuchaiya, SasithornSasithornSuchaiyaNaklada, SaisamornSaisamornNaklada2024-11-192024-11-19201510.24451/arbor.7718https://doi.org/10.24451/arbor.7718https://arbor.bfh.ch/handle/arbor/33305More than 2,000 governmental agencies and public organizations in Thailand pose a challenge in conducting evaluation of e-government development levels, especially as to be assessed and monitored along with the National Information and Communication Technology Policy Directives (2011-2020). This paper presents a method of data collection along with two evaluation schemes, namely, the United Nations e-Government Online Service Index (OSI) and the e-Participation Index (EPI). The elaborated results, e.g. Mean OSI of 45%, led to the conclusions validated by the ongoing development along the OSI and EPI indicators of the governmental agencies and the current ASEAN ICT Master plan 2016-2020.e-GovernmentEvaluationOnline Service Indexe-Participation Indexconference_item