Kaufmann, BeatriceBeatriceKaufmann2024-11-192024-11-192022-03-1510.24451/arbor.17196https://doi.org/10.24451/arbor.17196https://arbor.bfh.ch/handle/arbor/34462enHealthcare design User centered design CommunicationN1RTT1Addressing Communication Challenges in Healthcare-conference_item