Feurer, SvenSvenFeurerKuester, SabineSabineKuesterSchuhmacher, Monika C.Monika C.Schuhmacher2024-11-192024-11-19201210.24451/arbor.14390https://doi.org/10.24451/arbor.14390https://arbor.bfh.ch/handle/arbor/31699enH1Can service customers handle price complexity?-journal_series