Let the End User in Peace: UX and Usability Aspects Related to the Design of Tutoring Systems

Sales, Juliano; Tzafilkou, Katerina; Koumpis, Adamantios; Gees, Thomas; Zimmermann, Heinrich; Protogeros, Nikolaos; Handschuh, Siegfried (8 June 2020). Let the End User in Peace: UX and Usability Aspects Related to the Design of Tutoring Systems In: ITS2020 - 16th Intelligent Tutoring Systems Conferences. Springer’s Lecture Notes in Computer Science series (LNCS) (pp. 23-26). Springer

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In the paper we address the research question of whether non-experienced and untrained end-users may efficiently design and cus-tomise their own interaction experiences as part of a tutoring system. To this end, we present the main end-user development (EUD) approaches highlighting user engagement, usability and user experience (UX) design principles. We examine aspects related to the triptych of efficiency, efficacy, satisfaction of all user development and learning activities. To this direction, we offer suggestions on how such a EUD approach for an Intelligent Tutoring System (ITS) setting can form part of a maker space for providing sustainable and hands-on learning experiences.

Item Type:	Conference or Workshop Item (Poster)
Division/Institute:	Business School > Institute for Digital Enabling Business School > Institute for Digital Technology Management
Name:	Sales, Juliano; Tzafilkou, Katerina; Koumpis, Adamantios; Gees, Thomas; Zimmermann, Heinrich0000-0002-0080-9083; Protogeros, Nikolaos and Handschuh, Siegfried
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science Q Science > QA Mathematics > QA76 Computer software T Technology > T Technology (General)
Series:	Springer’s Lecture Notes in Computer Science series (LNCS)
Publisher:	Springer
Submitter:	Adamantios Koumpis
Date Deposited:	28 Apr 2020 11:26
Last Modified:	21 Oct 2021 02:18
Related URLs:	Organisation
Uncontrolled Keywords:	End-User Development, Explainable AI (X-AI), Gender Analysis, Usability & User Experience
ARBOR DOI:	10.24451/arbor.11728
URI:	https://arbor.bfh.ch/id/eprint/11728