Industrielles Dienstleistungsmanagement
Version
Published
Date Issued
2014
Author(s)
Editor(s)
Pepels, Werne
Type
Book Chapter
Language
German
ISBN
978-3-86329-668-1
Publisher
Symposion Publishing
Submitter
ServiceAccount
Citation apa
Ammann, P., & Rodel, E. (2014). Industrielles Dienstleistungsmanagement. In W. Pepels (Ed.), Handbuch Kundendienstmanagement: Grundlagen des After Sales Marketing (pp. 119–145). Symposion Publishing. https://arbor.bfh.ch/handle/arbor/32178
