Conceptualizing Digital Resilience: An Intellectual Capital Perspective

In the current era of digital transformations, numerous organizations integrate information and communication technologies (ICTs) into their core operations. However, such transformations can lead to novel risks that have to be governed in the face of disruptions. The emergence of a new risk landscape has given rise to new concepts aimed at safeguarding ICT-based operations. One of these is digital resilience (DR), a complex concept that has recently received attention from academia and regulatory bodies. However, prior work has often studied it inconsistently and offered different suggestions on how to build DR. To foster a comprehensive understanding of DR within information systems (IS), we have conducted a systematic literature review and conceptualized the problem by drawing on intellectual capital (IC) theory. We contribute to research and organizational practice by offering a novel framework with three main sub-capabilities and a comprehensive range of supporting micro-foundation, which unveils areas for future research.