How a Swiss luxury retailer implements process mining to improve data-driven customer excellence

URI
Version
Published
Date Issued
2024
Author(s)
Ritz, Eva
Joas, Adrian
Leimeister, Jan Marco
Type
Article
Language
English
Subjects

Process mining Custom...

Subjects
L Education (General)
T Technology (General)
DOI
Publisher DOI
Journal or Serie
Journal of Information Technology Teaching Cases
ISSN
2043-8869
Publisher URL
Related URL
Organization
Publisher
SAGE Publications Sage UK: London, England
Citation apa
Ritz, E., Joas, A., Wambsganss, T., Rietsche, R., & Leimeister, J. M. (2024). How a Swiss luxury retailer implements process mining to improve data-driven customer excellence. In Journal of Information Technology Teaching Cases (pp. 1–9). SAGE Publications Sage UK: London, England. https://doi.org/10.24451/arbor.22099
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