Including the topic of service user involvement in different teaching settings in Switzerland

Eicher, Véronique; Chiapparini, Emanuela; Hess, Jeannine (28 June 2017). Including the topic of service user involvement in different teaching settings in Switzerland In: European Association of Schools of Social Work (EASSW) Kongress zum Thema „Promoting a sustainable future in social work education“. Paris. 26.-29. Juni 2017.

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Including service users in social work education is one of the goals of PowerUs – a network of lecturers, researchers, practitioners and service users who promote the aim of mending the gap between social workers and service users by including service users in education. In this presentation, we will present three different teaching settings, in which we tried to include service users and the concept of service user involvement in the Master of social work program at ZHAW. These settings differ in their level of intensity of the exchange between students and service users and focus of the discussion (theoretical vs. practical). (1) In the first stetting, the inclusion of service users in social work projects was discussed on a theoretical basis. (2) In the second setting, social workers, service users and students discussed a project which was jointly developed by social workers and service users. (3) In the third setting, we included the concept of service user involvement in two study weeks, which were organized in 2016 (one in the Netherlands with a group of students and teachers from Switzerland and the Netherlands and one in Switzerland with a group of students and teachers from the U.S. and Switzerland). During these study weeks, teachers and students visited field organisations run by service users and discussed the opportunities and challenges of service users and social workers working together in teaching and research. We will present all three settings and will focus specifically on the third one, as we experienced it as the most intensive learning setting. Along with the program and impressions, we will present the evaluations of the students and teachers and draw some preliminary conclusions regarding the advantages and disadvantages of each setting.

Item Type:

Conference or Workshop Item (Paper)


School of Social Work > Social Security focus area
School of Social Work
School of Social Work > Institute for Social Security and Social Policy


Eicher, Véronique;
Chiapparini, Emanuela0000-0002-1796-088X and
Hess, Jeannine




Emanuela Chiapparini

Date Deposited:

17 Dec 2019 16:41

Last Modified:

01 Dec 2022 21:45

Related URLs:

Additional Information:

Paper wurde als solcher nicht veröffentlicht, aber Inhalte flossen in folgende Veröffentlichung ein: Chiapparini, E., & Eicher, V. (2019 (in Press)). User Involvement in der Sozialen Arbeit – Anknüpfungspunkte für Praxis-, Forschungs- und Lehrprojekte in der Schweiz. Schweizerische Zeitschrift für Soziale Arbeit.

Uncontrolled Keywords:

361: Sozialarbeit und Sozialhilfe, 378: Hochschulbildung; User Involvement, Social Work, Social Work Education


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