Evaluation of National e-Government Development Levels in Thailand

Lent, Bogdan; Keretho, Somnuk Bogdan; Suchaiya, Sasithorn; Naklada, Saisamorn (2015). Evaluation of National e-Government Development Levels in Thailand In: The 10th International Conference on e-Business (iNCEB2015). Bangkok / Thailand. 23-24.11.2015.

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More than 2,000 governmental agencies and public organizations in Thailand pose a challenge in conducting evaluation of e-government development levels, especially as to be assessed and monitored along with the National Information and Communication Technology Policy Directives (2011-2020). This paper presents a method of data collection along with two evaluation schemes, namely, the United Nations e-Government Online Service Index (OSI) and the e-Participation Index (EPI). The elaborated results, e.g. Mean OSI of 45%, led to the conclusions validated by the ongoing development along the OSI and EPI indicators of the governmental agencies and the current ASEAN ICT Master plan 2016-2020.

Item Type:

Conference or Workshop Item (Paper)


Business School


Lent, Bogdan0000-0001-7332-9702;
Keretho, Somnuk Bogdan;
Suchaiya, Sasithorn and
Naklada, Saisamorn


Service Account

Date Deposited:

21 Oct 2019 10:42

Last Modified:

18 Feb 2021 21:45

Uncontrolled Keywords:

e-Government; Evaluation; Online Service Index; e-Participation Index





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