Ammann, Paul; Rodel, Eugen (2014). Industrielles Dienstleistungsmanagement In: Pepels, Werne (ed.) Handbuch Kundendienstmanagement: Grundlagen des After Sales Marketing (pp. 119-145). Düsseldorf: Symposion Publishing
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Official URL: http://www.symposion.de/kapitel47110101_WERK000364...
Item Type: |
Book Section (Book Chapter) |
|---|---|
Division/Institute: |
School of Engineering and Computer Science > Institute for Data Applications and Security (IDAS) School of Engineering and Computer Science School of Engineering and Computer Science > Institute for ICT-based Management (ICTM) |
Name: |
Ammann, Paul 0000-0002-6103-578X; Rodel, Eugen 0000-0002-9297-5010 and Pepels, Werne |
ISBN: |
978-3-86329-668-1 |
Publisher: |
Symposion Publishing |
Language: |
German |
Submitter: |
Service Account |
Date Deposited: |
20 Nov 2019 09:31 |
Last Modified: |
17 Mar 2021 21:45 |
URI: |
https://arbor.bfh.ch/id/eprint/6367 |
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