Larbi, Dillys; Gabarron, Elia; Zanaboni, Paolo; Wynn, Rolf; Årsand, Eirik; Denecke, Kerstin (2024). Security and Privacy in Physical Activity Chatbots on Social Media: A Scoping Review In: Mantas, John; Hasman, Arie; Demiris, George; Saranto,, Kaija; Marschollek, Michael; Arvanitis, Theodoros N.; Ognjanović, Ivana; Benis, Arriel; Gallos, Parisis; Zoulias, Emmanouil; Andrikopoulou, Elisavet (eds.) Digital Health and Informatics Innovations for Sustainable Health Care Systems. Studies in Health Technology and Informatics: Vol. 316 (pp. 1926-1930). Amsterdam: IOS Press 10.3233/SHTI240809
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Background and objective: Social media physical activity chatbots use both chatbots and social media platforms for physical activity promotion and, thus, could face privacy and security challenges inherent in both technologies. This study aims to provide an overview of physical activity chatbot interventions delivered via social media platforms, specifically focusing on security and privacy measures. Methods: We conducted a scoping review on this topic across 4 databases: PubMed, PsycINFO, ACM Digital Library, and IEEE Xplore. We extracted and summarised information on the author, population, country of study, social media platform, intervention, data processed (i.e. gathered or stored), and security/privacy measures. Results: Out of 1299 identified articles, 12 were included in the analysis reporting about 9 different chatbots. Although all chatbots applied data processing methods, only a few considered anonymisation. One paper stated compliance with the General Data Protection Regulations. Other studies enforced some verification procedures before chatbot use. Conclusion: Current research fails to adequately report security considerations in social media physical activity chatbot design. However, integration of chatbots into social media platforms seems to be declining, possibly due to security concerns.
Item Type: |
Book Section (Book Chapter) |
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Division/Institute: |
School of Engineering and Computer Science > Institute for Patient-centered Digital Health School of Engineering and Computer Science > Institute for Patient-centered Digital Health > AI for Health School of Engineering and Computer Science |
Name: |
Larbi, Dillys; Gabarron, Elia; Zanaboni, Paolo; Wynn, Rolf; Årsand, Eirik; Denecke, Kerstin  0000-0001-6691-396X; Mantas, John; Hasman, Arie; Demiris, George; Saranto,, Kaija; Marschollek, Michael; Arvanitis, Theodoros N.; Ognjanović, Ivana; Benis, Arriel; Gallos, Parisis; Zoulias, Emmanouil and Andrikopoulou, Elisavet |
Subjects: |
R Medicine > R Medicine (General) T Technology > T Technology (General) |
ISBN: |
9781643685335 |
Series: |
Studies in Health Technology and Informatics |
Publisher: |
IOS Press |
Language: |
English |
Submitter: |
Kerstin Denecke |
Date Deposited: |
11 Sep 2024 09:47 |
Last Modified: |
11 Sep 2024 09:47 |
Publisher DOI: |
10.3233/SHTI240809 |
ARBOR DOI: |
10.24451/arbor.22403 |
URI: |
https://arbor.bfh.ch/id/eprint/22403 |
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