Reichenpfader, Daniel; Rivera-Romero, Octavio; Denecke, Kerstin (2024). Success Factors for Usability Testing of Digital Health Solutions In: Mantas, John; Hasman, Arie; Demiris, George; Saranto, Kaija; Marschollek, Michael; Arvanitis, Theodoros N.; Ognjanović, Ivana; Benis, Arriel; Gallos, Parisis; Zoulias, Emmanouil; Andrikopoulou, Elisavet (eds.) Digital Health and Informatics Innovations for Sustainable Health Care Systems. Studies in Health Technology and Informatics: Vol. 316 (pp. 422-426). Amsterdam: IOS Press 10.3233/SHTI240439
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Background: The design and development of patient-centered digital health solutions requires user involvement, for example through usability testing. Although there are guidelines for conducting usability tests, there is a lack of knowledge about the technical, human, and organizational factors that influence the success of the tests. Objective: To summarize the success factors of usability testing in the context of patient-centered digital health solutions. Method: We considered three case studies and collected experiences related to time management, relevance of results and challenges encountered. Results: Success factors relate to participant privacy and data protection, test environment setup, device and application readiness, user comfort and accessibility, test tools and procedures, and adaptability to user limitations. Conclusions: Small organizational and technical details can have a big impact on the outcome of a usability test. Considering the aspects mentioned in this paper will not only save resources but also the trust of the participating patients.
Item Type: |
Book Section (Book Chapter) |
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Division/Institute: |
School of Engineering and Computer Science > Institute for Patient-centered Digital Health School of Engineering and Computer Science > Institute for Patient-centered Digital Health > AI for Health School of Engineering and Computer Science |
Name: |
Reichenpfader, Daniel 0000-0002-8052-3359; Rivera-Romero, Octavio; Denecke, Kerstin 0000-0001-6691-396X; Mantas, John; Hasman, Arie; Demiris, George; Saranto, Kaija; Marschollek, Michael; Arvanitis, Theodoros N.; Ognjanović, Ivana; Benis, Arriel; Gallos, Parisis; Zoulias, Emmanouil and Andrikopoulou, Elisavet |
Subjects: |
R Medicine > R Medicine (General) T Technology > T Technology (General) |
ISBN: |
9781643685335 |
Series: |
Studies in Health Technology and Informatics |
Publisher: |
IOS Press |
Language: |
English |
Submitter: |
Kerstin Denecke |
Date Deposited: |
11 Sep 2024 09:46 |
Last Modified: |
18 Sep 2024 10:59 |
Publisher DOI: |
10.3233/SHTI240439 |
ARBOR DOI: |
10.24451/arbor.22402 |
URI: |
https://arbor.bfh.ch/id/eprint/22402 |
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