Bourdin, David; Sichtmann, Christina; Davvetas, Vasileios (2023). The Influence of Employee Accent on Customer Participation in Services Journal of Service Research, 27(2), pp. 194-212. Sage Publications 10.1177/10946705231171740
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Official URL: https://journals.sagepub.com/home/jsr
Item Type: |
Journal Article (Original Article) |
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Division/Institute: |
Business School > Institute for Applied Data Science & Finance Business School > Institute for Applied Data Science & Finance > Applied Data Science Business School |
Name: |
Bourdin, David; Sichtmann, Christina  0000-0001-6101-9467 and Davvetas, Vasileios |
Subjects: |
H Social Sciences > H Social Sciences (General) |
ISSN: |
1094-6705 |
Publisher: |
Sage Publications |
Language: |
English |
Submitter: |
Christina Sichtmann |
Date Deposited: |
05 Jul 2023 10:42 |
Last Modified: |
10 Mar 2024 01:37 |
Publisher DOI: |
10.1177/10946705231171740 |
Related URLs: |
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Uncontrolled Keywords: |
Intercultural service encounters Accent, stereotypes Customer participation Co-production |
ARBOR DOI: |
10.24451/arbor.19495 |
URI: |
https://arbor.bfh.ch/id/eprint/19495 |
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