How Do Others Feel About It? How Emotional Contagion via Customer Reviews Influences Consumer Judgments

Konya-Baumbach, Elisa (27 May 2022). How Do Others Feel About It? How Emotional Contagion via Customer Reviews Influences Consumer Judgments In: Proceedings of the European Marketing Academy 51st Conference 2022. Budapest. May, 24-27, 2022.

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Item Type:

Conference or Workshop Item (Paper)

Division/Institute:

Business School > Institute for Marketing & Global Management > Marketing
Business School

Name:

Konya-Baumbach, Elisa

Language:

English

Submitter:

Elisa Konya-Baumbach

Date Deposited:

31 Mar 2023 09:09

Last Modified:

31 Mar 2023 09:09

Uncontrolled Keywords:

emotional contagion; feelings as information; customer reviews

ARBOR DOI:

10.24451/arbor.19030

URI:

https://arbor.bfh.ch/id/eprint/19030

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