Platform Design with Design Thinking and Scrum: An Experience Report from Deutsche Bundesbank

Jakob, Michael; Hehn, Jennifer (2022). Platform Design with Design Thinking and Scrum: An Experience Report from Deutsche Bundesbank In: Hehn, Jennifer; Mendez, Daniel; Brenner, Walter; Broy, Manfred (eds.) Design Thinking for Software Engineering. Progress in IS (pp. 155-166). Cham: Springer International Publishing 10.1007/978-3-030-90594-1_10

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In this experience report, we describe how we leveraged a combination of Design Thinking and Scrum to develop a new eBusiness-Platform at Deutsche Bundesbank. We summarize our research protocol and share key takeaways both regarding our specific project context and considering similar undertakings in a public sector organization embedded in a complex and highly regulated environment. We outline critical success factors and show how to introduce Design Thinking by engaging the end user in the design and co-creation of a new platform. Additionally, we point out how the interaction between Design Thinking, Scrum, and other methods led to different stages of prototypes to realize the vision of a user-centric, state-of-the-art eBusiness-Platform delivering reliable, secure, and transparent services to external customers and internal business experts alike.

Item Type:	Book Section (Book Chapter)
Division/Institute:	Business School > Institute for Digital Technology Management Business School > Institute for Digital Technology Management > Digtial Innovation and Transformation Business School > Institute for Digital Technology Management > IT-Management Business School
Name:	Jakob, Michael; Hehn, Jennifer0000-0002-3961-6377; Hehn, Jennifer0000-0002-3961-6377; Mendez, Daniel; Brenner, Walter and Broy, Manfred
ISBN:	978-3-030-90593-4
Series:	Progress in IS
Publisher:	Springer International Publishing
Language:	English
Submitter:	Jennifer Hehn
Date Deposited:	20 Jul 2022 10:10
Last Modified:	20 Jul 2022 10:10
Publisher DOI:	10.1007/978-3-030-90594-1_10
Related URLs:	Publication
URI:	https://arbor.bfh.ch/id/eprint/17212