Measures to reduce stress in the workplace – results from focus group interviews with health professionals

Golz, Christoph; Renggli, Fabienne Josefine; Gurtner, Caroline; Peter, Karin Anne (2022). Measures to reduce stress in the workplace – results from focus group interviews with health professionals International Journal of Health Professions, 9(1), pp. 13-24. De Gruyter Open 10.2478/ijhp-2022-0002

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Introduction Stress and poor working conditions can affect the health and satisfaction of health professionals. Until now, the perspective of the staff has not been sufficiently considered in the development of solutions. The aim was to capture the wishes and recommendations of health professionals that could contribute to an improvement of the work situation from their perspective. Method Semistructured focus group interviews with health professionals (nurses, midwifes, medical-technical-therapeutic professions and physicians) were conducted and analyzed using knowledge mapping and a deductive approach. Results Between June and November 2018, 128 health professionals from Swiss acute hospitals, psychiatric hospitals, nursing homes, and outpatient services participated in a total of 24 focus group interviews. They expressed the need to incorporate wishes into staff scheduling and to address vacation planning at an early stage. Other suggestions were to be able to take advantage of further training opportunities and to live a positive feedback and error culture, as well as to establish a clear division of roles and tasks. Conclusions The healthcare staff interviewed showed clear ideas about what should be improved to reduce workload. There is a great need for action in the general conditions as well as in leadership and management.

Item Type:

Journal Article (Original Article)

Division/Institute:

School of Health Professions
School of Health Professions > Nursing > Field of Innovation - Healthcare Personnel Skills and Development

Name:

Golz, Christoph0000-0003-1711-5106;
Renggli, Fabienne Josefine;
Gurtner, Caroline and
Peter, Karin Anne

ISSN:

2296-990X

Publisher:

De Gruyter Open

Projects:

[UNSPECIFIED] STRAIN - Work-related stress among health professionals in Switzerland

Language:

German

Submitter:

Christoph Golz

Date Deposited:

06 May 2022 10:20

Last Modified:

23 Nov 2022 13:06

Publisher DOI:

10.2478/ijhp-2022-0002

Uncontrolled Keywords:

Health Professionals Work related stress Solutions Knowledge Mapping

ARBOR DOI:

10.24451/arbor.16891

URI:

https://arbor.bfh.ch/id/eprint/16891

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