Designing Human-Centric Information Systems: Towards an Understanding of Challenges in Specifying Requirements within Design Thinking Projects

Hehn, Jennifer Natascha; Uebernickel, Falk; Stöckli, Emanuel; Brenner, Walter (6 March 2018). Designing Human-Centric Information Systems: Towards an Understanding of Challenges in Specifying Requirements within Design Thinking Projects In: Multikonferenz Wirtschaftsinformatik (MKWI) 2018 (pp. 1-12). Lüneburg: Leuphana Universität

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Design-inspired approaches to problem-solving, like design thinking, have been gaining rising recognition as a way to create human-centric solutions. A design thinking project provides a guiding, yet not rigid framework to explore and specify requirements for the development of a new product or service. We investigate the challenges concerned with specifying requirements in design thinking projects with the purpose of laying the groundwork for creating solutions to these challenges. We find that design thinking supports the process of discovering requirements but leads to challenges stemming from the design thinking process. We identify conclusions for practice and suggestions for further research to create better human-centric information systems in the future.

Item Type:	Conference or Workshop Item (Paper)
Division/Institute:	Business School
Name:	Hehn, Jennifer Natascha0000-0002-3961-6377; Uebernickel, Falk; Stöckli, Emanuel and Brenner, Walter
ISBN:	978-3-935786-72-0
Publisher:	Leuphana Universität
Language:	English
Submitter:	Jennifer Hehn
Date Deposited:	16 Mar 2022 12:14
Last Modified:	16 Mar 2022 12:14
ARBOR DOI:	10.24451/arbor.16430
URI:	https://arbor.bfh.ch/id/eprint/16430