Einbezug von Mitarbeitenden, Bewohnenden und Angehörigen in die digitale Transformation im stationären Altersbereich

Seifert, Alexander; Thilo, Friederike J.S. (2021). Einbezug von Mitarbeitenden, Bewohnenden und Angehörigen in die digitale Transformation im stationären Altersbereich Pflege, 34(6), pp. 1-8. Hogrefe 10.1024/1012-5302/a000852

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Background: Long-term care institutions for older adults are currently undergoing a digital transformation process. But who are the decision-makers in this transformation process? Aim: The aim of the study was to determine the role of em- ployees, residents, and their relatives in the provision of the technical solutions used in long-term care institutions. Methods: The standardized online survey was conducted at 466 long-term care institutions throughout Switzerland. The respective managers were surveyed. Results: The majority of the managers surveyed saw more advantages than disadvantages in the use of technical solutions. Nevertheless, the results also show that while 52% involve their staff in decisions about the acquisition of technology, only 11 % involve their residents, and 8 % involve the residents' relatives. This involvement depends on how much technology has been used so far and what leeway the managers themselves have in making such decisions. Conclusions: It is apparent that residents and their relatives are involved very little in decision-making processes. This can mean that the organization's digital transformation ultimately depends on just one person, the manager, and that the wishes of the people who are directly affected by these technical innovations are not considered in such decisions. Keywords: Technology, acceptance, participation, nursing homes, survey

Item Type:

Journal Article (Original Article)


School of Health Professions
School of Health Professions > Nursing
School of Health Professions > Nursing > Innovation in the Field of Digital Health


Seifert, Alexander and
Thilo, Friederike J.S.


R Medicine > R Medicine (General)






[UNSPECIFIED] kleine Mandate




Friederike J.S. Thilo

Date Deposited:

24 Jan 2022 16:19

Last Modified:

25 Oct 2022 13:27

Publisher DOI:


Additional Information:

Date: 2021





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