Aligning drivers, contractual governance, and relationship management of IT-outsourcing initiatives

Obwegeser, Nikolaus; Arenfeldt, Katrine; Dam, Amalie Corty; Fenger, Kim Harder; Silkjaer, Johan Vang (2020). Aligning drivers, contractual governance, and relationship management of IT-outsourcing initiatives Journal of Information Technology Case and Application Research, 22(1), pp. 40-66. Taylor & Francis 10.1080/15228053.2020.1786265

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Research has investigated information technology (IT) outsourcing from various angles and established a sound knowledge base regarding drivers, management, and success factors of IT-outsourcing initiatives. In this study, we focus on the alignment between outsourcing drivers and goals, on the one hand, and contractual and managerial aspects on the other. We develop a conceptual model of IT-outsourcing alignment to analyze a single, in-depth case of IT outsourcing in a large Nordic company. Our study extends the existing literature on IT outsourcing by highlighting the need for achieving a fit among drivers, contractual, and managerial factors of IT-outsourcing initiatives.

Item Type:	Journal Article (Original Article)
Division/Institute:	Business School > Institute for Digital Technology Management Business School
Name:	Obwegeser, Nikolaus0000-0003-3404-1989; Arenfeldt, Katrine; Dam, Amalie Corty; Fenger, Kim Harder and Silkjaer, Johan Vang
ISSN:	1522-8053
Publisher:	Taylor & Francis
Language:	English
Submitter:	Nikolaus Obwegeser
Date Deposited:	20 Sep 2021 15:23
Last Modified:	25 Sep 2021 02:18
Publisher DOI:	10.1080/15228053.2020.1786265
ARBOR DOI:	10.24451/arbor.15306
URI:	https://arbor.bfh.ch/id/eprint/15306