Digital Health Intervention to Support Refugees in Switzerland

Romao, Patricia; Neuenschwander, Stefanie; Denecke, Kerstin; Nüssli, Stephan (2021). Digital Health Intervention to Support Refugees in Switzerland In: Navigating Healthcare Through Challenging Times. Studies in Health Technology and Informatics: Vol. 279 (pp. 95-102). IOS Press 10.3233/SHTI210094

[img]
Preview
Text
dhealth_refugees.pdf - Published Version
Available under License Creative Commons: Attribution-Noncommercial (CC-BY-NC).

Download (1MB) | Preview

Experiences of war and persecution often lead to mental health problems, resulting in post-traumatic stress disorders. In this work, we design a digital platform that aims at helping refugees coming to Switzerland by providing exercises for their mental health and information about daily life in Switzerland. In collaboration with the Swiss Red Cross (SRC), we collected requirements and developed a concept for information provision through in this platform. The architecture of a progressive web application (PWA) was identified as to best fulfill the given requirements. Based on the collected requirements mockups were created. In user interviews, we received feedback regarding the future system. We learned that the platform should include an avatar, which guides the user through the entire platform and asks questions. All texts should be accessible by a read-aloud function and exercises should be provided as videos. In summary, we learned that it is essential to involve the future user group in the development process since it is characterized by cultural diversity that has to be considered in the development and design. Enriched by this input, the next step is to realize the application in terms of a prototype.

Item Type:

Book Section (Book Chapter)

Division/Institute:

School of Engineering and Computer Science > Institut für Medizininformatik I4MI
BFH Centres > BFH centre for Health technologies

Name:

Romao, Patricia;
Neuenschwander, Stefanie;
Denecke, Kerstin and
Nüssli, Stephan

Subjects:

R Medicine > R Medicine (General)
T Technology > T Technology (General)

ISBN:

9781643681801

Series:

Studies in Health Technology and Informatics

Publisher:

IOS Press

Language:

English

Submitter:

Kerstin Denecke

Date Deposited:

26 May 2021 10:02

Last Modified:

26 May 2021 10:02

Publisher DOI:

10.3233/SHTI210094

ARBOR DOI:

10.24451/arbor.14868

URI:

https://arbor.bfh.ch/id/eprint/14868

Actions (login required)

View Item View Item
Provide Feedback