Everyone everywhere: A distributed and embedded paradigm for usability

Twidale, Michael B.; Nichols, David M.; Lueg, Christopher (2021). Everyone everywhere: A distributed and embedded paradigm for usability The Journal of the Association for Information Science and Technology, 72(10), pp. 1272-1284. Wiley 10.1002/asi.24465

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We present a new paradigm to address the persistence of difficulties that people have in accessing and using information. Our idea consists of two main aspects: engaging wider society with usability and distributing the topic across disciplines. We claim that bad usability is a social justice issue. Primarily, we propose that usability should become the subject of widespread activism across society, enabling more people to realize that their usability problems are not due to inadequacies in themselves but in current designs. People should be encouraged and enabled to complain about their experiences with an expectation of improvements. We also propose that the current restriction of this topic to certain disciplinary units is overly narrow and that instead there should be radical embedding of usability concepts across many different fields and settings. We believe that the usability of informa- tion systems is core to information science and that information scientists should resume their historic role as heralds and pioneers of human–computer interaction.

Item Type:	Journal Article (Original Article)
Division/Institute:	School of Engineering and Computer Science > Institut für Medizininformatik I4MI
Name:	Twidale, Michael B.0000-0002-1486-7364; Nichols, David M.0000-0003-0321-7267 and Lueg, Christopher0000-0003-1022-5724
Subjects:	Q Science > QA Mathematics > QA76 Computer software Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
ISSN:	2330-1643
Publisher:	Wiley
Language:	English
Submitter:	Christopher Lueg
Date Deposited:	31 Mar 2021 09:17
Last Modified:	22 Mar 2023 09:35
Publisher DOI:	10.1002/asi.24465
ARBOR DOI:	10.24451/arbor.14502
URI:	https://arbor.bfh.ch/id/eprint/14502